Privacy Policy

4b99 Privacy Policy — Your Data is Completely Safe with Us

Protecting your personal data is our top priority at 4b99. This Privacy Policy transparently outlines what information we collect, how it is stored, and the purposes for which it is used.

Last updated: January 2026

Data Protection Our Commitment at 4b99

Your trust is our greatest asset — which is why we never compromise on data protection.

SSL Encryption Protection

All your data is protected with 256-bit SSL encryption. Your information remains encrypted at every stage of data transmission, ensuring no third party can access it.

Secure Data Storage

Your data is stored on internationally certified secure servers. Servers are monitored around the clock with regular backups and cyberattack-resistant firewalls.

No Sale of Data

4b99 never sells your personal information to third parties. Limited data may only be shared when required by legal obligation.

Restricted access policy

Only authorized personnel can access your data, and only when necessary. All access is logged and audited on a regular basis.

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Legal Compliance

4b99 complies with international data protection regulations. Our privacy policy is regularly updated to stay aligned with current legal requirements.

Important: By using the 4b99 platform, you are considered to have agreed to this Privacy Policy. Please read the full policy carefully.

1 What Information We Collect

When you register or use our services on 4b99, we collect various types of information. This data comes from three main sources — what you provide directly, what is collected automatically from your device, and what we receive from third-party verification services.

Personally Identifiable Information

  • Full Name and Date of Birth
  • Mobile Number & Email Address
  • National ID (NID) or Passport Number
  • Current Address & District

Financial Information

  • Mobile Banking Number (Mobile Banking, Nagad, Rocket)
  • Transaction history & amounts
  • Deposit & Withdrawal Records

Technical Information (Automatically Collected)

  • IP address and device identifier information
  • Browser Type & Operating System
  • Platform session times and page visit history
  • Login location & session data

We never store your full bank card number or complete financial account details. Only the transaction information necessary for processing is retained.

2 How Your Data Is Used

Data collected at 4b99 is used only for specific, legitimate purposes. We never use your information for any other purpose without your consent. Full details are provided below:

Purpose Data Used Legal Basis
Account creation and management Name, Mobile, Email Contract Fulfillment
Identity Verification (KYC) National ID, date of birth, photo Legal Obligation
Financial Transaction Processing Mobile Banking Number Contract Fulfillment
Customer Support Name, Mobile, Chat History Legitimate Interest
Fraud Detection IP, device, transactions Legitimate Interest
Sending Promotions & Offers Mobile, Email Consent (Opt-in)

If you do not wish to receive promotional messages, you can opt out at any time by contacting our support team.

3 Data Sharing Policy

4b99 does not sell or trade your personal information to third parties. Data may only be shared in the following limited circumstances:

  • Payment Processor: Necessary information is shared with mobile banking partners to process transactions.
  • Legal Authorities: Information may be required to be disclosed under court order or government directive.
  • Fraud Investigation: To cooperate with investigations by online gaming regulatory authorities.
  • Technical Service Providers: Technology partners engaged to operate the platform have access to limited data under NDA agreements.

Please Note: Before sharing your information with any third party, we verify their data protection policies and hold them accountable through legally binding agreements.

4 Cookies & Tracking Technologies

4b99 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help us improve our services.

Cookies We Use

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and language settings so you do not have to reconfigure them on your next visit.
  • Analytics Cookies: To understand which pages get the most visits and how users navigate the platform.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect some platform features.

5 Data Retention Period

4b99 does not retain your data longer than necessary. Each category of data has a defined retention period:

  • Account Information: For the duration of account activity and 5 years after closure (as required by law).
  • Financial Transaction Records: Up to 7 years (as required by financial regulations).
  • KYC Documents: Up to 5 years after verification.
  • Support chat history: 2 years.
  • Web Logs & IP Information: 90 days.

Upon expiry, data is securely deleted or anonymized so that it can no longer be used to identify any individual.

6 Your Data Rights

At 4b99, you have full rights over your personal data. Your rights are detailed below:

Right to Access Data

You can request a copy of the information stored in your account at any time.

Right to Correct Data

You may request corrections to any inaccurate or incomplete information.

Right to Delete Data

You may request deletion of your data once the relevant conditions are met.

Right to Object to Processing

You may object to your data being used for marketing purposes.

Right to Data Portability

You can receive your data in a structured format and transfer it as needed.

Right to Restrict Processing

You may request that data processing be temporarily suspended while an investigation is ongoing.

To exercise any of these rights, please contact our support team. We will respond to your request within a maximum of 30 business days.

7 Child Protection Policy

4b99 is an adults-only platform. We do not knowingly collect data from anyone under the age of 18. If a user registers by misrepresenting themselves as an adult and is subsequently found to be under 18, we will immediately:

  • The account will be closed.
  • All collected data will be securely deleted.
  • Legal authorities will be notified where applicable.

If you suspect that a minor is using an account, please contact us immediately.

8 Security Measures

4b99 uses industry-leading security technology to protect your data. Our security infrastructure is as follows:

  • TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Additional verification layer when accessing your account.
  • Firewall Protection: Advanced firewall protection against DDoS and cyberattacks.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Data Backup: Automated daily backups are stored on secure servers.

What you can do: Use a strong password, avoid logging in on unfamiliar devices, and contact support immediately if you notice anything suspicious.

9 Third-Party Relationships

4b99 uses certain third-party services on its platform. These providers have their own privacy policies that are outside our control. However, we only work with trusted partners who meet international standards.

  • Payment Gateway: Mobile Banking, Nagad, Rocket — their own privacy policies apply.
  • Game Providers: Third-party game studios use limited technical data.
  • Analytics Services: Anonymized data is used to monitor platform performance.

If you visit any third-party site linked from 4b99, that site's own privacy policy will apply. Please review their policy before clicking any external links.

10 Privacy Policy Updates

4b99 reserves the right to update this Privacy Policy, in whole or in part, at any time. For significant changes, we will notify you in the following ways:

  • SMS notifications to your registered mobile number
  • Pop-up messages upon logging in to the platform
  • Notice on the website homepage

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. Please visit this page regularly to stay informed.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding the Privacy Policy, please reach out to us. We aim to respond within 48 hours.

  • Live Chat: Click the chat icon at the bottom-right corner of the website
  • Email: [email protected]
  • Support hours: 24 hours a day, 7 days a week

Once we receive your complaint, we will investigate and aim to resolve it as promptly as possible. Complex cases may take up to 7 business days.

Our Data Protection team works around the clock to ensure your information remains secure.

Get Started Now

Play Safe, Enjoy with Peace of Mind

Your data is fully secure. Open a free account at 4b99 today and enjoy the best online gaming experience.

SSL Secured Fully Confidential Data 24/7 Support On any device
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